Online Raffle Platform
for Nonprofits

[dsm_faq dsm_open_bg_color=”#FFFFFF” dsm_close_bg_color=”#FFFFFF” module_class=”faq-sec” _builder_version=”4.27.6″ _module_preset=”default” header_level=”h3″ header_text_color=”#222222″ header_font_size=”16px” header_line_height=”1.4em” closed_header_text_color=”#222222″ content_text_color=”#1A1464″ background_enable_color=”off” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” custom_padding_tablet=”20px|20px|40px|20px|false|true” custom_padding_phone=”0px|0px|0px|0px|true|true” custom_padding_last_edited=”off|desktop” global_colors_info=”{}”][dsm_faq_child dsm_title=”Chance2Win free for nonprofits?” dsm_content=”Both Chance2Win plans are free to your organization. The Zero Fee plan costs your organization $0 — a fixed 12% service fee is charged to supporters and shown clearly before purchase, not revealed at checkout. The Premium plan starts at $329 upfront with an 8% platform fee that covers the platform and credit card processing. Neither plan uses tip prompts or surprise fees at checkout. See full details at chance2win.org/pricing/.” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][/dsm_faq_child][dsm_faq_child dsm_title=”What types of raffles does Chance2Win support?” dsm_content=”

” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][/dsm_faq_child][dsm_faq_child dsm_title=”Can we accept cash and check ticket sales alongside online sales?” dsm_content=”Yes. The drawing pool belongs to your organization, not the payment processor. Cash, check, and manually entered ticket sales can be added to your pool alongside online purchases — all entries are included in the same drawing. This is a structural capability. Platforms built on Stripe-locked architecture cannot do this. Their drawing pool only includes online purchases, which means cash buyers at your event are left out.” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][/dsm_faq_child][dsm_faq_child dsm_title=”Why do some platforms lose 30–40% of ticket buyers at checkout?” dsm_content=”Platforms that use tip prompts at checkout introduce a moment of friction where supporters must decide how much to tip on top of the ticket price. When the default tip is pre-checked at 17–29% and requires active removal, a significant percentage of buyers abandon before completing the purchase. For church and community events this abandonment reaches 30–40% based on Chance2Win’s checkout modeling and Baymard Institute research on unexpected fees. Chance2Win uses a fixed disclosed service fee shown before purchase — not a tip prompt — which reduces abandonment to 1–2% incremental above normal ecommerce baseline.” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][/dsm_faq_child][dsm_faq_child dsm_title=”Does Chance2Win support multiple payment processors?” dsm_content=”

The Premium plan supports Stripe, Square, and Authorize.net. This matters for nonprofits selling restricted prizes, where certain prize categories require payment processors that explicitly permit raffle transactions. The Zero Fee plan uses Stripe only. If you have questions about which processor is right for your event, call us at (813) 699-9325.

” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][/dsm_faq_child][dsm_faq_child dsm_title=”Can we print physical raffle tickets?” dsm_content=”Yes. The admin dashboard supports printable blank and pre-filled tickets. This is useful for events where paper ticket distribution is part of the fundraiser experience, or in states where the drawing must be conducted with physical tickets. See our Raffle Laws by State resource for state-specific compliance guidance.” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][/dsm_faq_child][dsm_faq_child dsm_title=”Is online raffle fundraising legal?” dsm_content=”Most U.S. states permit nonprofit organizations to run raffles, but rules vary significantly regarding licensing, registration, ticket pricing, and how drawings must be conducted. Some states require certified electronic drawing systems. Chance2Win provides all the tools to manage your raffle website — confirm your specific state’s requirements with a qualified attorney or your state’s charitable gaming office before launching. See our Raffle Laws by State guide for general guidance by state.” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][/dsm_faq_child][dsm_faq_child dsm_title=”Does Chance2Win offer live support?” dsm_content=”

Yes. Chance2Win provides U.S.-based phone support staffed by people who have spent nearly two decades helping nonprofits run raffles. Phone: (813) 699-9325. Most platforms in this category offer no phone number — support is handled by AI chatbots or overseas callback queues. When something goes wrong the night of your event, you need a real person who knows raffles.

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